Ready to hear from inspirational leaders who have successfully navigated process, product and institutional innovation?
#financialinnovation
2nd Annual
Financial Innovation Forum
12 OCTOBER 2023
Renaissance Hotel St Pancras - London, United Kingdom
A PREMIUM GATHERING OF INDUSTRY EXPERTS
A NEW ERA OF CUSTOMER-FOCUSED INNOVATION
“There’s a way to do it better – find it.”
Thomas A. Edison
The 2nd Financial Innovation Forum is an elite platform of international industry experts gathered for engaging discussions on the latest developments, trends, best practices, compliance and regulatory considerations in the use of technology, digital advances and innovative solutions.
Join this interactive forum of key decision makers and inspirational leaders who have successfully navigated process, product and institutional innovation in the financial space, and are looking to share ideas and strategies with other industry experts to enhance transformative and disruptive innovation in this age of the empowered customer.
Secure your seat now for this impactful innovation event – it’s time to connect!
Limited availability!
OUR SPONSORS
WHAT'S COMING UP
THE LEADING INNOVATION STRATEGIES IN THE FINANCIAL SECTOR
We look at latest strategies adopted within the financial sector and we discuss the value of innovation in challenging times, renewal and building resilience. We also identify the gaps in innovation exposed in the recent months and the remnants of such exposures.
We study trends that have surfaced and we examine expanding opportunities by adopting unfamiliar technologies and how these are reshaping the financial ecosystem, and much more…
OPPORTUNITIES AND ACCELERATION TECHNIQUES
Let’s explore how to accelerate transformation via innovation to a digital-first and more agile organization.
Hear how to redefine the institution’s operations through the lens of customer journeys, and how to deploy intelligent technologies like AI & ML for digital transformation.
DATA-DRIVEN INNOVATION, REGULATION & CYBERSECURITY
Digital security - new opportunities in data automation and standardization, payments fraud, detection, prevention and investigation of cyber attacks.
Learn how to manage the risks and concerns about data and privacy. Stay compliant in a landscape of changing data and marketing regulations, and maintain the customer trust by making compliance and security core values.
MARKET GROWTH, LOYALTY AND FUTURE PERSPECTIVES
Financial services are constantly facing a unique set of challenges when it comes to growth of market share. We look at how to better understand the way consumers expect to be supported, how to earn trust and how to best respond to the customer's concerns.
Massive technology advances to automate the delivery and use of financial services to consumers, turning to mobile, video and using the power of visual marketing to create outstanding experiences and engagement. Learn how to adopt a holistic approach to CX support and choose the right loyalty solution to upgrade your branding and consumer commitment.
OUR SPEAKERS
OUR CONTRIBUTORS
THE AGENDA
12 OCTOBER | LONDON | UNITED KINGDOM
12 OCTOBER 2023
08:30-09:00
REGISTRATION AND WELCOME COFFEE
Sponsored by MAP.S.Platis
09:00-09:05
WELCOME ADDRESS
Lilly Pavlou, Executive Director at QUBE Events
09:05-09:15
CHAIRMEN OPENING ADDRESS
Chris Crespo, Founding Partner at Nordic Fintech Magazine
Robert Courtneidge, Payment Industry Expert
09:15-09:45
KEYNOTE SPEECH + Q&A
Navigating the Digital Innovation Maze
James A Carroll, SVP Mastercard Ventures
09:45-10:10
KEYNOTE SPEECH + Q&A
Tokens & Machines: The Future of Financial Innovation
Nick Kerigan, Managing Director, Head of Innovation at SWIFT
10:10-10:35
KEYNOTE SPEECH+ Q&A
Reshaping the Financial Services Landscape of Tomorrow with Transformation of Technology
Since generative AI developments such as ChatGPT have been thrust into the public consciousness, it’s kicked off talk of the next revolution in practically everything we know and do.
Simon will share experiences, insights and discuss perspectives on how this fundamental transformation of technology - plus humans - will reshape the financial services landscape of tomorrow… if we are brave enough.
Simon Separghan, Managing Director, Customer Experience & Contact at NatWest Group
10:35-11:05
COFFEE BREAK & NETWORKING
Sponsored by Blankfactor
11:05-11:30
PANEL DISCUSSION
Agile and Adaptive Finance - Product & Customer
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What it means being competitive while also capable of launching new products at great speed and efficiency?
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Innovation and customer cxperience versus Machine Learning
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Stay flexible and nimble to stay afloat
Moderator: Veronica Maria Glab, Head of Partnerships, Investment Lead at Innovate Finance
Simone Paul Tamussin, VP of Global Product Management and Development - Payment Gateway Services at Mastercard
Sadaf Zahid, Head of Product - ML Labs at Tide
Adam Tarpey, Head of Product at Metro Bank
Ishtiaq M AHMED, Global Innovation Lead – Embedded Finance at HSBC
11:30-11:55
KEYNOTE SPEECH + Q&A
R.I.P. ESG Ratings
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Shortcomings of current ESG data landscape
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Disconnect between financial targets and ESG targets
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Importance for true materiality in the finance industry, touching upon the holy grail of company valuation and importance for innovation in how ESG data is utilised
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How does Rimm Sustainability approach True materiality, how it works and what are the initial results?
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What does the future holds for ESG in finance (AI, regulation, new investment products)
Sasja Beslik, Senior Advisor, Data Analytics at Rimm Sustainability
11:55-12:20
KEYNOTE SPEECH + Q&A
7 Principles for GenAI in Banking
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Why is everyone so excited about GenAI?
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How to untangle the hype from the potential of GenAI
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Where to think creatively about GenAI within highly regulated contexts
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What’s required to launch and maintain GenAI solutions
Kwame Nyanning, Managing Director, Global Head of Design - AWM at Goldman Sachs
12:20-12:45
KEYNOTE SPEECH+ Q&A
Driving Higher and Better Quality Traffic Towards App or Website
Marius Nedelcu, CMO at TransferGo
12:45-13:10
FIRESIDE CHAT
Topic TBC
Moderator: Robert Courtneidge, Payment Industry Expert
Chastity Murphy, Senior Advisor for Financial Institutions at the US Treasury Dept. (Personal capacity/own views)
Matthew Osborne, Payments Policy Lead at Bank of England
Derek Corcoran, Head of Financial Services Strategy at RCG Global Services
Hani Hagras, Chief Science Officer and Director of the AI Business Unit at Temenos
13:10-14:10
LUNCH BREAK
Sponsored by Creatio
14:10-14:40
PANEL DISCUSSION + Q&A
Financial Services Marketing: A Comprehensive Point of View
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Why does the financial services industry need financial services
marketing? -
Which financial institutions can benefit from financial services marketing?
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What differentiates financial services marketing?
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How to Approach Marketing of Financial Services the Right Way
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Trends for financial services marketing
Moderator: Roberto Napolitano, Director of Marketing and Communications
at Innovate Finance
Fabrizio Ballarini, Head of Organic Growth at Wise
Duarte Garrido, VP Growth Marketing at Volt
Marcello Calabrò, Group Chief Marketing Officer at UniCredit
Jeff Banks, CEO at Blue Train Marketing
14:40-15:10
PANEL DISCUSSION + Q&A
Financial Inclusion: Where Are We Now, and What Lies Ahead?
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What are the goals of financial inclusion?
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What are the barriers to financial inclusion?
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How do you promote financial inclusion?
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Best tools for financial inclusion
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How financial institutions and Fintechs are partnering for inclusion? Lessons from the frontlines
Moderator: Sian Williams, Chief Executive Officer at Switchback
Simone Paul Tamussin, VP of Global Product Management and Development - Payment Gateway Services at Mastercard
Borja Garcia Fernandez, Head of Structuring and LATAM, Social Finance at Citi
Tony Craddock, Director General at The Payments Association
Rich Wagner, CEO at Cashplus Bank
Chastity Murphy, Senior Advisor for Financial Institutions at the US Treasury Dept. (Personal capacity/own views)
15:10-15:40
COFFEE BREAK & NETWORKING
Sponsored by RIMM
15:40-16:00
KEYNOTE SPEECH + Q&A
Financial Inclusion and Digital Transformation in Financial Services and Payments
Chastity Murphy, Senior Advisor for Financial Institutions at the US Treasury Dept. (Personal capacity/own views)
16:00-16:30
PANEL DISCUSSION
Sustainability & Innovation
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How sustainability is accelerating innovation?
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The main business advantages of sustainable innovation
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Sustainable transformation trends
Moderator: Chris Crespo, Founding Partner at Nordic Fintech Magazine
Maria Costa, Head of Sustainability - Wealth Management and Insurance at Santander UK
Matthew Bullivant, Director, ESG Strategy at OakNorth
Michelle Auger, Sustainability Strategy Director at Wells Fargo
Sasja Beslik, Senior Advisor, Data Analytics at Rimm Sustainability
16:30-17:15
PANEL DISCUSSION + Q&A
The Future Of Payments:
Driving Growth Through Innovation In Payments
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How is mobile commerce shaping the payment industry?
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The entry of blockchain technology and the open banking network in thepayment space
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What payment method is going to prevail in the future?
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The Future of Payment Data - in order to protect their respective reputations, banking and financial services firms and their executives must safeguard critical financial data from exposure
Moderator: Oliver Smith, Managing Editor and Head of Content at AltFi
Sani Hashmi, Head of Retail Products and Customer Journeys at United Arab Bank (UAB)
Gaurav Gaur, Head of Commercial Payment Product at RBS
Umang Sota, Head of Product - SMB at Checkout.com
Parvinder Dahri-Cooper, COO - Uber UK Payments
Christian Kramer, Head of Group Payments Strategy & Payments Partnerships at Lloyds Banking Group
Petru Metzger, President, Payments at Blankfactor
Fabian Meyer, Managing Partner at CORE SE
17:15-17:45
PANEL DISCUSSION + Q&A
The Future of RegTech & Financial Crime
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Latest innovations and trends
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Impact of AI in RegTech
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The future of financial crime
Moderator: Dr Sian Lewin, Co-Founder & Head of Client Delivery at RegTech Associates
Madhavan Vembakkam, VP of Technology at Bank of America
Demetris Taxitaris, CEO at MAP S.Platis
Ziear Jacob Eagling-Rana, Global Director of Financial Crime
Compliance (FCC) and the UK MLRO at Checkout.com
17:45-18:00
CHAIRMAN CLOSING COMMENTS
18:00-19:30
NETWORKING DRINKS RECEPTION
Sponsored by Temenos
KEY BENEFITS FOR PARTICIPATING
Interactive Hybrid Platform
Hybrid events enable you to put a virtual face to your organisation or come actually face-to-face by speaking to your viewers, attending meetings and networking
Build Thought Leadership
Showcase expertise and establish yourself as an industry thought leader
Generate Leads
It is the most cost-effective way to generate qualified leads of key B2B decision makers
Targeted Audience
Meet & engage with your target group
Global Reach
Hybrid events enable you to connect with your target audiences both locally and globally
New Prospects
Engage with new prospects and support existing relationships thus helping to drive leads into your sales funnel
MEANINGFUL NETWORKING
Finally we are back with in-person events! This is the time to connect with our colleagues and peers! Our aim with the 2nd Financial Innovation Forum is to facilitate key discussions and create a platform for meaningful networking. No spamming, no irrelevant conversations, just quality conversations that promote business growth.
